![]() ![]() To expect it to do X when it isn't designed to do, it is unreasonable to expect that performance. READ the directions! This machine is easy to use and does exactly what it says it will do. 12x5=60, which is the exact reservoir size. Keurig uses a 5 ounce cup measure for the carafe side. Alternatively, a dish towel could be placed on the counter and poured over it. Me, myself, I pour my coffee over the sink so any drips or drops go in it. The wide spout is conducive to pouring quickly. All one has to do is slow down when pouring. I've read a number of reviews complaining the carafe spout design allows a few drops of beverage to spot the countertop. This is a basic machine which does not have a lot of features. I had seen this and after some investigation, we bought it. My wife and I had been looking for a multi-purpose machine, one which makes both a carafe and a pod of coffee. but just be aware that there is a lesser model of this machine and you may not know at the time of order which one you will actually receive. The machine they sent met my needs so I did opt for the partial refund. Seller was prompt to respond and offered free shipping to return or a partial refund. I reached out to the seller and they did offer me a partial refund for the concerns and misrepresentation of the post. Also, it was very strange that the box had Walmart labels on it, and when it shipped it said it came from Walmart. The machine itself is okay, but I feel a bit duped that I did not receive what was advertised in the post. Also, the one advertised has brew sizes from 6 to 12 ounces and 6 to 12 cups however the one I received only has cup and ounce sizes ranging from 8 to 12. The posted one has a digital screen on the pod side, and the one I received is a little more primative with just buttons and no screen. It is still the duel drip coffee and pod coffee, but the machine I have does not have all of the features that are listed in the post. The machine that I received is not the same one that is displayed in the post. ![]() I ordered this from the shipper "Hot Sales Club". After I returned the Essentials maker and received my refund I made sure to order this Coffee maker from the Kuerig amazon store and had zero issue. I actually received my original order in a Walmart box showing that the seller had simply taken my $140 and ordered me the cheaper version from the Walmart site and tried to pocket the difference. The Essentials version has a curved top, missing some features and is ONLY SOLD THRU WALMART per the Kuerig website and sells for $79. I, among several others it seems from reviews, have been shipped the cheaper version (K-Duo Essentials) when trying to order this coffee maker(K-Duo), prompting us to return the product. There are 2 different versions of this coffee maker with 2 VERY DIFFERENT price tags. ON A SEPARATE NOTE: Please be careful when ordering this Coffee Maker. Also for any one curious, there is plenty of room for wider coffee cups next to the carafe for those of us that like a 16oz+ cup of coffee (think soup bowl with a handle xD). Setup is extremely easy and I was able to use a "third party" k pod without issue(so nice after having a Kuerig 2.0). You would think for as much as they cost that they would last a while.Ĭoffee Maker works wonderfully. We are sorely disappointed with the product and would never buy a Keurig again. Since the return window closed long ago, we are left with no recourse but to just use the the pot function. ? It continued to work for 2 more weeks but then stopped working again. After making a couple of pots of coffee like magic it began to work again. I checked it out and saw nothing to explain it. After 5 months use, the single cup function failed. We take good care of our things since we don't have a great deal of money to replace anything. we maintained it according to the instructions and used the cleaning pods as instructed. It was wonderful to have the single cup function because my wife won't drink leftover coffee so we saved money. It was late getting here but because of the Covid-19 thing, we were patient and it finally arrived. When we ordered it, we also ordered the cleaning pods so we could take good care of it. My wife went to visit our granddaughter for the weekend and came home with glowing reviews of the Keurig K Duo that our granddaughter had bought.
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